{"id":180,"date":"2003-07-31T18:20:15","date_gmt":"2003-07-31T23:20:15","guid":{"rendered":"http:\/\/rezio.net\/woa\/?p=180"},"modified":"2003-07-31T18:20:15","modified_gmt":"2003-07-31T23:20:15","slug":"some-atms-try-to-get-friendly","status":"publish","type":"post","link":"http:\/\/rezio.net\/woa\/?p=180","title":{"rendered":"Some ATMs try to get friendly"},"content":{"rendered":"<p>\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0 (Editor&#8217;s note: Today&#8217;s column ought to be titled \u00e2\u20ac\u0153Work of Art(&#8216;s Son.&#8221;) The guest writer is Stan Adam Trujillo, a Robertson High School graduate who wrote four books on computer programming, all before age 28.<br \/>\n\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0 He has taught college-level programming courses for E-Institute. Currently he is a writer-programmer for Microsoft in Seattle.) \u00e2\u20ac\u201d\u00e2\u20ac\u201d\u00e2\u20ac\u201d<\/p>\n<p><!--more--><br \/>\n\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0 My current frustration involves my inability to understand several things about ATMs.<br \/>\n\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0 First, it&#8217;s called an \u00e2\u20ac\u0153Automatic Teller Machine,&#8221; which seems redundant. Are there manual teller machines? Or automatic tellers that aren&#8217;t machines? According to this logic, human bank tellers should be called \u00e2\u20ac\u0153Automatic Teller Persons.&#8221; ATMs should just be called a TM: a Teller Machine.<br \/>\n\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0 Another perplexing thing is the fact that drive-up ATMs have Braille on the buttons. We&#8217;d better put Braille on street signs and stop lights if we expect the blind to drive to the ATM<br \/>\n\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0 I find the ATM prompts troubling. I don&#8217;t like it when an ATM tries to get friendly with me by displaying text like \u00e2\u20ac\u0153Can I speak to you in English or Spanish?&#8221; We all know you&#8217;re just a machine, ATM\u00e2\u20ac\u201djust show me the language options and don&#8217;t try to pretend that we&#8217;re going to be having a real conversation.<br \/>\n\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0 That gripe is nothing, however, compared to how some ATMs put words in your mouth. It&#8217;ll say, \u00e2\u20ac\u0153Want a receipt?&#8221; and then give me a set of my possible responses like \u00e2\u20ac\u0153No thanks,&#8221; and \u00e2\u20ac\u0153sure!&#8221; True, I may say \u00e2\u20ac\u0153no thanks&#8221; or \u00e2\u20ac\u0153sure&#8221; to a person, but I would not say that to a machine. This is apparently another attempt to make the ATM seem friendly. Perhaps this helps some people feel more comfortable, but replacing these prompts with \u00e2\u20ac\u0153yes&#8221; and \u00e2\u20ac\u0153no&#8221; would be preferable.<br \/>\n\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0 Then there&#8217;s the fact that, when entering the amount of money you&#8217;d like to withdraw, you have to enter the cents. You have to type in \u00e2\u20ac\u015310000&#8243; for \u00e2\u20ac\u0153$100, despite the fact that no ATM I&#8217;ve ever seen dispenses change. Some newer ATMs just give you choices like \u00e2\u20ac\u0153$20,&#8221; \u00e2\u20ac\u0153$40,&#8221; etc, which is fine, but one has to wonder how many people try for $200 (by entering \u00e2\u20ac\u0153200&#8243;) and get an error message for requesting $2.<br \/>\n\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0 Finally, when the transaction is complete, my ATM gives me this advice: \u00e2\u20ac\u0153Please make sure to remove ALL bills.&#8221; Is it possible that someone, somewhere, upon seeing the stack of new $20 bills said to himself, \u00e2\u20ac\u0153Ya know, I don&#8217;t really need ALL this cash. I&#8217;ll just take one or two of these and leave the rest.&#8221;<br \/>\n\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0 Often, idiotic messages like this one are the result of a lawsuit. Perhaps someone sued a bank or an ATM manufacturer on the grounds that the ATM did not tell him to take ALL of the cash.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0 (Editor&#8217;s note: Today&#8217;s column ought to be titled \u00e2\u20ac\u0153Work of Art(&#8216;s Son.&#8221;) The guest writer is Stan Adam Trujillo, a Robertson High School graduate who wrote four books on computer programming, all before age 28. \u00c2\u00a0\u00c2\u00a0\u00c2\u00a0\u00c2\u00a0 He has taught college-level programming courses for E-Institute. Currently he is a writer-programmer for Microsoft in Seattle.) \u00e2\u20ac\u201d\u00e2\u20ac\u201d\u00e2\u20ac\u201d<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[2],"tags":[],"_links":{"self":[{"href":"http:\/\/rezio.net\/woa\/index.php?rest_route=\/wp\/v2\/posts\/180"}],"collection":[{"href":"http:\/\/rezio.net\/woa\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/rezio.net\/woa\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/rezio.net\/woa\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/rezio.net\/woa\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=180"}],"version-history":[{"count":0,"href":"http:\/\/rezio.net\/woa\/index.php?rest_route=\/wp\/v2\/posts\/180\/revisions"}],"wp:attachment":[{"href":"http:\/\/rezio.net\/woa\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=180"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/rezio.net\/woa\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=180"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/rezio.net\/woa\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=180"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}