In discussing communication with a friend, a counterpart, from another newspaper, I learned that the content of the paper is what you say, whereas the typography — type fonts, sizes, styles, etc. — is how you say it.
Well, that’s brilliant. In many years in this business, I’d never thought of it that way. Any article, even one about something dull, has its own content, but if spiced up with flashy headlines, it becomes something else.
That led to the question of “It’s not what you say, but how you say it.” We can say “I love you” in such a sneering, venomous way that the lovee has no choice but to say, “It’s not what you say, but …” By the same token, we can say anything in a kind way and get a conflicting message across. Tone of voice counts. And it works with animals as well — maybe even better.
We tried this with my son Diego’s Rhodesian ridgeback, Zeus: Instead of “Here, nice puppy,” we called him a cow but said it sweetly, whereupon he transferred himself from the carpet to my lap. Try it sometime, but preferably with a dog weighing less than 75 pounds.
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